Shipping & Returns

Shipping Policy

At A to Z Ceramics, we understand the importance of timely and secure shipping. That's why we use only the best shipping partners to make sure your order reaches you in perfect condition. We offer free shipping on all orders above $50 and a flat rate of $5 for orders below that. Our packaging is eco-friendly and ensures that your products are safe and secure during shipping.
If you have any queries regarding shipping, please feel free to contact us via email or phone and our customer support team will be happy to assist you.

Return & Exchange Policy

We take immense pride in the quality of our products, and we want you to be completely satisfied with your purchase. In case you are not happy with your order, you can return or exchange it within 14 days of receiving it. We offer a hassle-free return process, and we will initiate the refund as soon as we receive the returned product. Please note that the product should be unused and in its original packaging.
If you have any queries regarding returns or exchanges, please feel free to contact us via email or phone and our customer support team will be happy to assist you.